Shipping policy
Shipping Policy
Thank you for shopping with Ellaxa. We are committed to delivering your order safely and on time across Pakistan.
Shipping Coverage
We currently ship to all cities and areas within Pakistan.
Free Shipping
Ellaxa offers FREE shipping on all orders across Pakistan. There are no additional delivery charges.
Order Processing Time
All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Once shipped, orders are typically delivered within:
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3–5 business days for major cities
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4–7 business days for other areas
Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.
Order Confirmation & Tracking
After placing your order, you will receive an order confirmation message. Once your order is shipped, tracking details will be shared (if applicable) so you can monitor your delivery status.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) service across Pakistan. Please ensure someone is available at the delivery address to receive the parcel.
Incorrect Address
Please ensure that your shipping address and contact details are accurate. Ellaxa is not responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.
Delays
While we strive to deliver within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience in such cases.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
📧 aqsaellahi36@gmail.com
